Returns. Simple and Essential will accept the return of any Product if it is: (i) in new and unused condition, with all original labels attached; (ii) returned within 30 days of receipt of your shipment; and (iii) in the original packaging.
Return Procedure. To return a Product: (i) Contact us and let us know why you want to return; (ii) Ship the Product to our US Return Center listed on the Contact us form; and (iii) the Product must be received by our US Return Center within 10 business days.
Return Shipping Cost. We will reimburse you the shipping cost for return only if the cause of your return was due to one of followings: (i) was inaccurately described on the Product Listing, (ii) arrived damaged, or (iii) did not arrive by the specified arrival date (if an arrival date is provided) or 10 business days from the shipment date (if no arrival date is provided). If you are returning the Product for any other reason, you will be responsible for all shipping costs for returning the Product.